Customer Care

SHIPPING

All jewelry and accessories are shipped by international signature-required courier and will be tracked in real time  until delivery has been completed.

Most of our creations like rings and cuffs/bangle are hand made after receiving your order so please wait 12-15 days before your order is processed and shipped.

Orders over 500 € Ship for Free, worldwide.

Orders under 500 € will incur shipping costs dependent on delivery location, please refer to the following chart.

 

ITALIA

Under 500€       Express            5€

EUROPE and UK

Under 500€       Express            10€

USA and CANADA

Under 500€       Express            30€

AUSTRALIA

Under 500€      Express            30€

REST OF THE WORLD                                                           

Under 500€       Express            35€

 

RETURNS

In the event that a product you have ordered is faulty or in any other way does not match your order specifications contact us immediately to arrange the return of your order within 14 days.

Goods should be returned new unworn or unused in their original packaging where relevant.

Maior will only cover shipping cost incurred in returning the product if the return is a result of our error.

Returns are not accepted due to customer error or change of mind. This policy does not affect your statutory rights.

 

RING SIZE GUIDE

You are strongly encouraged to check your ring size carefully before placing your order.

We recommend that you get your fingers professionally sized by an experienced assistant at a reputable jewellery store if you don’t know your size.

Please use the following chart as a guide to convert your international size